I will end with the main interview. When Music Week spoke with its main award winner recently. Someone who has made a huge impact on he music industry, it is fascinating reading her words. What she has accomplished. Also, the question regarding what comes next, as she is leaving her role as Chief Operating Officer at Warner Music UK in December:
“Isabel Garvey has always been someone who is willing to embrace change, who will invest in new technologies, adjust business structures or look for patterns in consumer behaviour. And, days before being presented with the Music Week Women In Music Award for Outstanding Contribution, she turned towards another huge change and announced she would be stepping down from her role as chief operating officer at Warner Music UK in December.
Garvey informed colleagues that her decision was made following the reorganisation at the major last month when Tony Harlow stepped down as CEO. Under the new framework, Atlantic and Warner Records presidents report to US management, while Warner Music UK’s other teams will be overseen directly by Simon Robson, president, EMEA, Recorded Music.
“The structure of our UK business has changed quite fundamentally,” Garvey tells Music Week. “I've worked with leadership here to figure out if there's a path for me going forward. But, I think, the structure has changed so much that there isn't much of a COO role anymore. So it felt incredibly logical to step down and think about the next thing. I do wish everyone at Warner, and the new structure, well. I am sure it will be a raving success.”
Garvey’s time at Warner has been full of highs. Since joining in 2023, she has overseen the commercial, legal, business affairs and artist relations teams, as well as Rhino Records UK and The Firepit Studios. This has included restructuring the commercial team and establishing a data and insight team.
“There was always a brilliant data team here at Warner, so it was just about creating easy reference tools,” she says. “It’s almost like a new language of how we communicate with the artists and with the labels, to make sure that the data is actually changing behaviour and really accelerating artists profiles… We have a lot of data scientists who've done really smart work around the correlation between social media discovery and streaming. It has been a really exciting area to be in, it felt very cutting edge.”
Prior to her work as COO of Warner, Garvey was the managing director of Universal Music’s Abbey Road Studios, where, amongst many other things, she launched the legendary venue’s digital production services and Europe's first incubator for music tech innovation. She has also held various other senior roles, including SVP of commercial channels and consumer marketing at Warner Music International and VP of digital at EMI.
So, what’s next?
“I'm very excited about the future,” she says. “I think there's plenty I can still contribute and do and I'd like to be somewhere where I can be the mastermind of that.”
And so as Garvey ponders her next outstanding contribution, we reflect on her story so far...
Firstly, what are your initial reflections on winning the Outstanding Contribution honour?
“It was a huge honour to be in that room and amongst so many incredibly talented women, and to be singled out feels really special. It's brilliant. I love this industry, so to be honoured by the industry is a real, real joy.”
With this award and your impending departure from Warner, is this a time for reflection on your years in the industry?
“Yes, the beauty of this award is it really forces you to reflect on the journey. I mean, my entry into the company was particularly interesting. One of the first things I did was stand in front of a government inquiry on misogyny. That's very apt to bring up for this interview, but that was a baptism of fire. But we liaised with the government and the BPI and did a lot of work on that. We’ve worked with the government on AI challenges and looked at what we need to do to lean into a new government and make sure this industry was set up for growth. I've also done a lot of work with a team here and internally on how we kind of become a lot more strategic, a lot more data-led in terms of our decision making.”